RONELJAKE – Shipping & Delivery
We make sure your order arrives quickly, safely, and affordably — anywhere in the world.
🚀Free Express Hand Delivery (24 Hours)
Need it fast? Enjoy free express delivery within 24 hours on orders over €100 to: Paris, Villejuif, Le Kremlin-Bicêtre, Chevilly-Larue and Rungis.
We’ll hand-deliver your parcel directly to your home, hotel, or Airbnb — fast, personal, and secure. Delivery is available every day between 10 AM – 9 PM.
If your order is below €100, contact us.
📦 Standard Colissimo Shipping (2025 Rates)
We ship worldwide through Colissimo, offering tracking and insurance on every parcel.Below are our delivery zones, free shipping thresholds, and estimated delivery times.
| Zone | Countries / Regions | Free Delivery | Delivery Time |
|---|---|---|---|
| Zone 1 | France Métropolitaine, Monaco & Andorra | Above 59€ | 2–3 business days |
| Zone 2 | Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, Saint-Pierre-et-Miquelon, Saint-Barthélemy, Saint-Martin | Above 99€ | 4–8 business days |
| Zone 3 | New Caledonia, French Polynesia, Wallis and Futuna, French Southern & Antarctic Lands | Above 110€ | 6–10 business days |
| Zone 4 | United Kingdom | Above 129€ | 3–6 business days |
| Zone 5 | Belgium, Spain, Switzerland, Luxembourg, Portugal, Denmark, Liechtenstein, Netherlands, Italy, Finland, Vatican City, Germany, Malta, Estonia, San Marino, Austria, Greece, Latvia, Ireland, Cyprus, Lithuania | Above 90€ | 3–6 business days |
| Zone 6 | Albania, Algeria, Bosnia and Herzegovina, Morocco, Kosovo, Tunisia, Moldova, Montenegro, North Macedonia, Serbia, Ukraine, Belarus, Iceland, Norway, Russia | Above 149€ | 6–10 business days |
| Zone 7 |
North & South America: Canada, United States, Mexico, Brazil, Argentina, Chile, Peru, Colombia, Uruguay, Ecuador, Venezuela, Panama, Costa Rica, Dominican Republic, Puerto Rico, Guatemala, El Salvador, Honduras, Bolivia, Paraguay. Africa: Senegal, Côte d’Ivoire, Democratic Republic of the Congo, Republic of the Congo, Gabon, Cameroon, Nigeria, Ghana, Ethiopia, Kenya, Tanzania, Uganda, South Africa, Mozambique, Madagascar, Mauritius, Seychelles, Cape Verde, Zambia, Botswana. Asia & Middle East: China, Hong Kong, Taiwan, Japan, South Korea, India, Sri Lanka, Bangladesh, Pakistan, Indonesia, Thailand, Vietnam, Malaysia, Singapore, Philippines, Cambodia, Laos, Myanmar, United Arab Emirates, Saudi Arabia, Qatar, Oman, Bahrain, Israel, Jordan, Turkey, Iran, Kuwait, Lebanon. Oceania: Australia, New Zealand, Fiji, Papua New Guinea, Solomon Islands, Vanuatu, Samoa, Tonga, Kiribati. Eastern Europe / Eurasia: Russia, Kazakhstan, Uzbekistan, Turkmenistan, Kyrgyzstan, Tajikistan, Georgia, Armenia, Azerbaijan. |
Above 199€ | 6–12 business days |
Additional Information
- All orders include tracking and are shipped from Villejuif, France.
- Shipping times are estimates and may vary due to customs or peak periods.
- Customers are responsible for customs duties and import taxes where applicable.
- Every order is carefully packed to ensure safe delivery of delicate and souvenir items.
International shipments (outside the European Union) are shipped on a DDU (Delivered Duty Unpaid) basis.This means that all customs duties, local taxes, and import fees are the responsibility of the customer in the destination country.
RONELJAKE is not responsible for any customs charges, import taxes, or delays caused by customs inspections.If applicable, your local customs office will contact you to arrange payment before delivery.
Want to send a gift? Just let us know when placing your order, or email us immediately after checkout.We can add a gift note or wrap your order with care at no extra charge.
RONELJAKE loves helping you make every gift special!
At RONELJAKE, we strive to deliver to as many countries as possible. However, certain fragile, oversized, or restricted items may not be eligible for international shipping.
In addition, for security, political, or logistical reasons, we may temporarily suspend or restrict deliveries to specific countries or regions where safe and reliable transport cannot be guaranteed.
These restrictions may include countries affected by war, sanctions, trade embargoes, or unstable local postal systems.
If your order is affected by such a restriction, our customer service team will contact you promptly to:
- Propose an alternative shipping method (if available), or
- Offer a full refund of your payment.
- All orders are processed within 1–2 business days (excluding weekends and French public holidays).
- Once shipped, you’ll receive a confirmation email or SMS containing your tracking number.
- Orders placed on weekends or holidays are processed the next working day.
- During high-traffic periods (sales, holidays), dispatch may take slightly longer.
At RONELJAKE, we always strive to ensure that every order is delivered within the estimated time frame.
However, please note that delivery times are indicative and may occasionally be affected by circumstances beyond our control.
Delays may occur due to:
- Customs inspections or clearance procedures
- Strikes or transport disruptions
- Adverse weather or natural events
- Increased volumes during holiday or sale periods
While RONELJAKE cannot be held responsible for such external delays, we will always assist you in tracking your parcel and coordinating with the courier to ensure you receive your order as soon as possible.
Our commitment remains to provide you with reliable, transparent, and supportive service throughout the entire delivery process.
Please ensure your shipping address is correct and complete.
RONELJAKE is not responsible for failed or delayed deliveries due to:
- Incomplete or incorrect addresses
- Absence at the time of delivery
- Failure to collect a parcel within the carrier’s holding period
If your order is returned to us for such reasons, we can resend it once new shipping fees are paid.
❤️ Our Promise
RONELJAKE is committed to offering transparent pricing, premium service, and worldwide accessibility.
Wherever you are — from Paris to Perth, London to Lagos — we’ll make sure your order reaches you safely, quickly, and with care.
